A CSA is any agreement between a dealer and customer for the dealer to handle some or all of the customer’s equipment management needs. 

10 Great Reasons to choose a Caterpillar CSA:

  1. Increased Uptime
  2. Greater Productivity
  3. Optimised workshop and tooling utilisation
  4. Improved labour time allocation
  5. Remove the costs of maintenance scheduling and record keeping
  6. Quality work from highly skilled technicians
  7. Guaranteed use of genuine Caterpillar Parts
  8. Higher resale values
  9. Plan ahead with greater confidence
  10. More time to focus on your Business

We offer a full range of "Customer Support Agreement" inclusive of the following inspection programs

TA1: This is a visual inspection of your equipment.

TA2: This is a more complete inspection program using the most advanced diagnostic tools. Systematic tests are performed on your engines and equipment.

CTS: CTS is designed to help the customer manage his undercarriage system and lower his cost by enhancing the built-in value of CAT undercarriage components and reducing undercarriage inspection time.

SOS: SOS Fluid analysis is a thorough, reliable and cost-effective early warning system that quantifies telltale wear elements, dirt and other contaminations in oil and engine coolant. It predicts trouble early allowing you to schedule repairs so that you can manage system performance and increase machine life. You can view your SOS reports on our website.